Digital Delivery Policy
How and when your products are delivered: by email and in your account. Digital only — nothing is shipped.
1. Digital products only
All products are digital files delivered electronically as a ZIP archive. We do not ship physical goods, and there are no shipping or handling charges.
2. How delivery works
As soon as our payment processor confirms your payment:
- Email delivery: we send an email from support@100mil.org to your account email address with a private download link. When the ZIP file is 10 MB or smaller, it is also attached to the email.
- Your account: the order appears under My account → Orders & downloads, where you can download the files again.
- Order page: the confirmation page you return to after checkout shows your order and a download button.
3. Delivery time
Delivery is usually complete within a few minutes of payment confirmation and always within 24 hours. Some payment methods take longer to confirm; delivery starts when the payment is confirmed.
4. If your email does not arrive
Check your spam or promotions folder and make sure your account email address is correct. You can also download your purchase from My account. If you still cannot access it, email support@100mil.org with your order reference and we will resend the delivery email or fix the problem. If we cannot deliver a product you paid for, you receive a full refund.
5. Download access
Download access lasts 12 months from the purchase date. During that period you can download your files as often as you need from My account or with the private link in your order email. Each order in My account shows the date its download access ends. After that date the download link and the download button stop working, so keep a backup copy of your files.
Files you downloaded during the download access period stay usable under the Product License after it ends. Private download links in emails should not be shared; anyone with the link can download the order.
6. Formats and requirements
Each product page lists its file formats (for example TXT, CSV, PDF, JSON, Markdown, HTML, JavaScript) and the software or third-party accounts you need. Third-party software, subscriptions, and usage fees are not included unless a product page says so.
7. Updates
We may publish corrected or improved versions of a product. Updates published during your download access period are added to your account at no cost. Updates are not guaranteed, and a new edition may be sold as a separate product.
8. Where we deliver
We sell to customers in the United States and internationally where this is lawful and supported by our payment processor. We cannot sell to sanctioned persons or jurisdictions.